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Director of Volunteer Services

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Director of Volunteer Services – Full Time



Strategically manage the day-to-day operations of the agency’s volunteer-based community outreach programs: Reading Buddies, Telefriends, SHIP (State Health Insurance Assistance Program), OARS (Outreach, Awareness and Resources for Seniors) In-Home Recreation.


  • Hire, train and evaluate appropriate staff in compliance with established Policies and Procedures.
  • Plan and oversee recruitment, enrollment, orientation, and placement of volunteers.
  • Manage and maintain current and accurate personnel, project, and volunteer records for each program.
  • Design and implement volunteer recruitment and training plans.
  • Research and write grants applications.
  • Develop and implement systems to track progress and regularly evaluate program components to effectively communicate to the board, funders, and other constituents.
  • Maintain knowledge of pertinent federal and state legislation affecting the program, and appropriate data regarding programs and services available to the geriatric population.
  • Recommend timelines and resources needed to achieve strategic goals.
  • Develop and maintain accurate budgets to insure fiscal responsibility and grant compliance.
  • Assure maintenance of statistical data and submission of same in a timely manner to funding sources.
  • Support agency-wide events, activities, and appeals by providing directions, ideas and input in fundraising and communications plans.
  • Actively promote and market volunteer programs and services in the community.
  • Represent the agency at public events and in the media.
  • And any other duties as required.

The Director works with both internal constituents (the management team, program staff and agency staff) and external constituents including partner sites, human service agencies, governmental agencies, funding sources and regulatory agencies on a local, county and state level to ensure seamless and missional hospitality for all programs.

Work is not just in office setting but in the community with volunteer resources, schools and or civic groups.  Majority of duties are of medium duty, which require lifting and delivering books, standing, sitting, bending, speaking, hearing, manual dexterity, and near visual acuity.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The work requires standing, bending, speaking, and manual dexterity and near visual acuity, and the ability to drive a motor vehicle. Seeing, smelling, repetitive motion and lifting objects weighing up to 50 pounds at a time are required for this position.


  • Must have at least three years managerial experience.
  • Must learn governmental funding requirements and regulations.
  • Ability to develop and monitor budget.
  • Ability to work with geriatric populations.
  • Ability to work with volunteers.
  • Public speaking ability and grant writing experience preferred.
  • Must be computer knowledgeable.
  • Minimum of bachelor’s degree required.
  • Must have strong interpersonal skills, and be professional, articulate and dedicated to the development of both agencies and volunteers.